For online orders paid via PayPal, we offer free shipping via Federal Express. This is because Internet commerce regulations require proof of delivery.
If you choose to pay by wire transfer, other secure shipping options may be available.
For your security, we offer third-party, full invoice value insurance for all shipments by FedEx at no extra charge for orders with a value of over $ 500 USD.
Please note that no taxes are levied in Thailand; however, be aware that local taxes may apply to your order when received by the customs department in your country. We do not control nor can we be responsible for any customs charges or local taxes applied to your order.
Your order will be shipped within 48 hours of payment verification. If you pay by telegraphic transfer, please allow 1 to 3 days for payment verification. All payments received on Friday, Saturday, Sunday or public holidays will be processed on the next business day.
We take order packing and shipping very seriously. All items are carefully wrapped in industrial cotton, then packaged in high-quality cardboard boxes.
Once your order is shipped, you will receive notification by e-mail from us, with the shipment tracking number. You can track the status of your shipment at any time through the courier’s website.
Please note that all couriers require a valid phone number, full street address and zip code. They will not ship to a P.O. Box!