Shipping:

We charge a flat rate of $80 USD for shipping with FedEx. This fee ensures compliance with internet commerce regulations that require proof of delivery.

Please note that while no taxes are levied in Thailand, local taxes may apply to your order upon receipt by your country’s customs department. We do not control, nor can we be responsible for, any customs charges or local taxes applied to your order.

Your order will be shipped within 48 hours of payment verification. If you pay by bank transfer, please allow 1 to 3 days for payment verification. Payments received on Friday, Saturday, Sunday, or public holidays will be processed on the next business day.

We take packing and shipping very seriously. Gems are carefully wrapped in industrial cotton and packed in high-quality cardboard boxes.

Once your order is shipped, you will receive a notification email from us with the shipment tracking number. You can track your shipment’s status at any time through the courier’s website. Please note that all couriers require a valid phone number, full street address, and zip code. They will not ship to a P.O. Box.