For online orders paid via PayPal, we offer shipping via Federal Express. The reason for this is that Internet commerce regulations require proof of delivery.
In the event that you choose to pay by wire transfer, other secure shipping options might be available.
For your protection, we offer full invoice value insurance for all FedEx shipments worth more than $ 500 USD at no additional charge.
We charge $30 used per shipment for orders with a total value between $30 and $150 ( full invoice value), we charge $30 used per shipment.
If the full invoice value of your order is between $151 and $499 USD, we will charge $45 per shipment.
Please note that no taxes are levied in Thailand; however, be aware that local taxes may apply to your order when received by the customs department in your country. We do not control, nor can we be responsible for any customs charges or local taxes applied to your order.
Your order will be shipped within 48 hours of payment verification. If you pay by telegraphic transfer, please allow 1 to 3 days for payment verification. All payments received on Friday, Saturday, Sunday, or public holidays will be processed on the next business day.
We take packing and shipping very seriously. Gems are carefully wrapped in industrial cotton, then packed in high-quality cardboard boxes.
Once your order is shipped, you will receive notification by e-mail from us, with the shipment tracking number. You can track the status of your shipment at any time through the courier’s website.
Please note that all couriers require a valid phone number, full street address and zip code. They will not ship to a P.O. Box!
Last Updated : 02-11-2021